Navy Paisley Tiered Midi Dress

Our Commitment

We aim to ensure your satisfaction with every purchase. While we do not offer returns or refunds, we provide size exchanges under specific conditions.

Exchange Policy

• Available only for domestic orders placed on our official website.
• Items must be unused, unworn, unwashed, and returned with all original packaging and tags.
• Exchanges cannot be requested for color differences, fabric variations, or quality issues.
• Only one size exchange per order is allowed; if the requested size is unavailable, another product may be offered.

Exchange Process

• Requests must be made within 72 hours of delivery.
• A nominal exchange fee applies per order.
• Items must be sent back using a reputable courier.
• Upon receipt and inspection, the new size will be dispatched within 24–48 working hours.

Cancellation Policy

• COD orders can be canceled within 24 hours of placement.
• Prepaid orders are not eligible for cancellation.
• The store reserves the right to cancel orders due to unavailability, listing errors, payment issues, or suspected fraud.

Key Conditions for Exchange Approval

• Must be unused and in original packaging.
• Request must be initiated within 72 hours of delivery.
• Exchanges are subject to approval after quality inspection.
• Product must be in resalable condition with all accessories included.

Note: Our policies are designed to ensure a smooth, transparent, and hassle-free shopping experience.