Return, Refund & Exchange Policy
Our Commitment
We aim to ensure your satisfaction with every purchase. While we do not offer returns or refunds, we provide size exchanges under specific conditions.
Exchange Policy
- Available only for domestic orders placed on our official website.
- Items must be unused, unworn, unwashed, and returned with all original packaging and tags.
- Exchanges cannot be requested for color differences, fabric variations, or quality issues.
- Only one size exchange per order is allowed; if the requested size is unavailable, another product may be offered.
Exchange Process
- Requests must be made within 72 hours of delivery.
- A nominal exchange fee applies per order.
- Items must be sent back using a reputable courier.
- Upon receipt and inspection, the new size will be dispatched within 24–48 working hours.
Cancellation Policy
- COD orders can be canceled within 24 hours of placement.
- Prepaid orders are not eligible for cancellation.
- The store reserves the right to cancel orders due to unavailability, listing errors, payment issues, or suspected fraud.
Key Conditions for Exchange Approval
- Must be unused and in original packaging.
- Request must be initiated within 72 hours of delivery.
- Exchanges are subject to approval after quality inspection.
- Product must be in resalable condition with all accessories included.
Note: Our policies are designed to ensure a smooth, transparent, and hassle-free shopping experience.