Mid Gown with Jacket – Pure Cotton

Our Commitment

We aim to ensure your satisfaction with every purchase. While we do not offer returns or refunds, we provide size exchanges under specific conditions.

Exchange Policy

• Available only for domestic orders placed on our official website.
• Items must be unused, unworn, unwashed, and returned with all original packaging and tags.
• Exchanges cannot be requested for color differences, fabric variations, or quality issues.
• Only one size exchange per order is allowed; if the requested size is unavailable, another product may be offered.

Exchange Process

• Requests must be made within 72 hours of delivery.
• A nominal exchange fee applies per order.
• Items must be sent back using a reputable courier.
• Upon receipt and inspection, the new size will be dispatched within 24–48 working hours.

Cancellation Policy

• COD orders can be canceled within 24 hours of placement.
• Prepaid orders are not eligible for cancellation.
• The store reserves the right to cancel orders due to unavailability, listing errors, payment issues, or suspected fraud.

Key Conditions for Exchange Approval

• Must be unused and in original packaging.
• Request must be initiated within 72 hours of delivery.
• Exchanges are subject to approval after quality inspection.
• Product must be in resalable condition with all accessories included.

Note: Our policies are designed to ensure a smooth, transparent, and hassle-free shopping experience.